Customer Rights
These rights are valid for all products purchased through wholesaletextil.com, unless otherwise stated in the rules and regulations “Return of goods and replacements” and “Contract
Wordmodadays.com is constantly striving to improve the quality of services provided to its customers. To this end, internal audit activities are continuously carried out.
At the same time, based on the following principles, work is being carried out to increase customer awareness.
Consumer rights
Products purchased on the site are shipped to your address in accordance with the following quality specifications.
•The quality of the product must meet the requirements of quality products. At the same time, goods with a manufacturing defect are subject to free replacement.
• The product must be suitable for its intended purpose. The quality, content and characteristics of the product must comply with those specified by the manufacturer.
If the purchased products have deviations in these two positions, the product is considered defective. In this case, you have the following rights:
a-Repair
b-Replacement (for the same product without defects)
These rights apply to all products purchased through wholesaletextil.com, unless otherwise stated in the rules and regulations.
"Return and Replacement of Goods" and "Remote Purchase and Sale Agreement" are published on the pages of the site. Otherwise, wholesaletextil.com starts the process of protecting your rights through the manufacturer.
If the product is defective due to production, the same product is exchanged, if the product is not available, the product amount
debt and money are realized by reducing the cost of the subsequently acquired product by this amount. The balance value and wholesaletextil.com Points in the accounts of the site customers who do not place an order within 6 months will be lost and the customer will not be able to claim any rights.
Product prices and your rights
When you purchase a product through wholesaletextil.com, you may see other prices, except for the prices for the product indicated for you, the tariffs for the payment methods, delivery and export chosen by you. On the “Payment” screen, the specified amount in the “Total cost” column is subject to payment. However, if after some time you see that a similar product has a discount or sale price, you are not entitled to any claims.
Along with this, if you have any problems with the shipping company you have chosen, please let us know. We will be happy to help you solve the problem and protect your rights.
Notice of Complaint
If you have any problems with products and services, please contact us immediately. Below are all possible ways to notify our company and telephone numbers.
WHOLESALETEXTİL
e-commerce customer relations department
[email protected] | | Call center: +90 533 088 45 03
WHOLESALETEXTİL.COM
MEHMET NESİH ÖZMEN MAHALLESİ KAYACIK Sokak No: 1 kat 2 MERTER- GÜNGÖREN
ISTANBUL/ TURKEY
Tel. : +90 850 757 50 80
